Customer Updates
Trustelle introduces same-day card replacement in selected global hub branches
Customers in major metropolitan hub locations can now replace eligible debit cards on the same day with identity verification.
6 June 2026
Newsroom
Updates from Trustelle bank
Product notices, customer service updates, branch information, and community programmes from the bank.
Business Banking
New working capital process shortens SME loan review times
Small business customers with active accounts can now receive a lending decision within one working day.
30 May 2026
Security
Updated fraud alerts give customers faster control over suspicious activity
Card freeze, spending limits, and transaction confirmation alerts are now easier to access from mobile and internet banking.
22 May 2026
Community
Financial literacy workshops reach 12,000 students this academic year
The bank's community education team continues to provide practical lessons on savings, budgeting, and responsible borrowing.
14 May 2026
Customer Updates
Extended Saturday service begins in 18 high-traffic international branches
Selected branches now open on Saturday mornings for account updates, card collection, cash services, and support.
2 May 2026
Business Banking
Merchant settlement dashboard added for business account holders
Business customers can review settlement history, fees, dispute status, and daily payment performance from one screen.
24 April 2026
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