Contact us
Speak with Trustelle bank.
Contact our support team for account help, card issues, branch services, business banking, and complaints.
Phone
+1 225 409 9100
Mon–Sat, 8am–6pm EST
support@trustelle.bank
Response within 1 business day
Emergency (cards)
+1 225 409 9100
Available 24 hours, 7 days
Branch hours
Mon–Fri: 8am–4pm
Sat: 9am–1pm (selected hubs)
Send a message
Service centres
New York Corporate HQ
245 Park Avenue, New York, NY 10167
London Support Centre
30 St Mary Axe, London EC3A 8BF
Singapore Hub Office
10 Collyer Quay, Singapore 049315
Making a complaint?
Use the form or email complaints@trustelle.bank. We acknowledge within 2 business days.